Hey ya’ll! Here’s a quick little tip for you that I learned after several hours of googling “Why are my woocommerce emails going to spam” and 30 minutes of live chat support with my host. I just set up a new e-commerce store for two of our brands today and all the emails the customer was to receive were going STRAIGHT to the dreaded spammy spam box.
At first, I thought they weren’t being sent at all but while I was waiting for LiveChat to get on the line, I decided on a whim to check the ol’ spam box and wouldn’t you just know, THERE THEY FREAKING WERE. ALL 35 OF MY TEST PURCHASE EMAILS. YES, I’M SHOUTING BECAUSE GAHHHHHHHHH!
So at least I was getting them. Problem number 1 solved. However, the fact that they were going to my spam box when the ‘from’ email address field was for my bff/biz partner Jamie, who I communicate with electronically 5 million times per day is no bueno.
So the lovely support gal for my host started digging and offering different things to try. Nothing was working. No matter what email addresses we used, the emails customers/clients are supposed to get were going straight to spam. Everything I read on the Google said that if this happened, the only solution would be to go through a third party email provider like SendGrid, MailGun or Mandrill.
Great, no problemo.
Wait a second, these things cost money?!
Okay, it isn’t that expensive, like $10 a month, but we haven’t even opened up the shop on these 2 sites yet and I really don’t want to pay for something THAT SHOULD BE WORKING. Also, I should probably mention that we have a WooCommerce site already up and running on a different host and didn’t run into this issue AT ALL.
So I am getting ready to throw in the towel and sign up for one of these third party solutions when I hit pay dirt. On page 4 of google with about the fourth most obscure search string you could ever think of, I found this plugin. It’s called “wp_mail return-path.”
I crossed my fingers, said a Hail Mary and did a test purchase on both sites and IT WORKED. So there you go friends, if you happen across this post trying to figure out why your WooCommerce Emails are going to spam, I hope this solution works for you.